Thinh Le Phuc

• Deliver Exceptional Customer Service: I pride myself on going above and beyond to anticipate and resolve customer needs, ensuring every interaction is positive and memorable. In my role at Vietjetair, I received multiple evaluation for outstanding service resolution. • Excel in Teamwork and Collaboration: I am a natural team player who thrives in a diverse environment, understanding that effective communication and mutual support are key to operational success. • Maintain Composure and Professionalism: I possess the resilience to remain calm and professional while managing unexpected situations or challenging customer interactions, always upholding the highest standards. • Adapt Quickly and Embrace Diversity: My experiences have cultivated a deep appreciation for cultural diversity and an ability to comfortably interact with people from all walks of life, which I know is essential for Emirates’ global network.