Bao Anh Luu

REMOTE CONTENT CREATOR | VIRTUAL ASSISTANT | CUSTOMER SUPPORT SPECIALIST Bilingual English & Vietnamese | Sydney, Australia I am a highly reliable remote professional with a strong background in healthcare coordination, customer service, and digital communication, now specialising in online content creation, virtual assistance, and remote client support. With years of experience working in fast-paced, client-focused environments, I excel at communication, organisation, and relationship management — skills that translate strongly into remote work settings. I am comfortable supporting businesses virtually, managing online communities, and ensuring smooth day-to-day operations behind the scenes. I have successfully grown a TikTok account to 18,000+ followers within 4 months, generating millions of views through trend awareness, storytelling, and audience engagement strategies. I understand what performs on social media and how to create authentic content that connects with audiences. Fluent in both English and Vietnamese, I am confident supporting multicultural clients and international teams across different time zones. --- WHAT I CAN HELP WITH: • Social Media Content Creation (TikTok & Instagram) • Community Management & DM Responses • Customer Support (Email, Chat & Social Media) • Virtual Assistant & Administrative Tasks • Inbox & Calendar Management • Client Communication & Follow-ups • Online Research & Data Entry • Content Posting & Scheduling • Brand Engagement & Audience Growth --- WHY CLIENTS LIKE WORKING WITH ME: ✔ Excellent written & verbal communication ✔ Fast learner and tech-adapta