Winnie Vu

As a Client Care & Administrator at Atelier Lending, I have been providing exceptional customer service and mortgage assistance to clients for over 2 years. I am the key contact for new leads, current and past clients, collecting information and documents for mortgage applications, and working with various partners during the approval process. I also prepare documents for closing deals and keep track of the clients and deals database, updating the CRM system. My core competencies include attention to detail, data analysis, communication, and problem-solving skills. I have a background in business administration and market research, with certificates in brand building, customer service, and presentation skills. I enjoy helping clients achieve their financial goals and delivering quality results. I am fluent in Vietnamese and English, and have experience working with diverse and multicultural customers. I am always eager to learn new skills and take on new challenges in the mortgage industry.