Ken Dinh

I am a Higher Education and student experience professional with an international background and a strong track record in student support, marketing, and operational leadership. My career has been shaped by working within fast-paced, multicultural environments where collaboration, adaptability, and cultural intelligence are essential. I thrive in dynamic teams and have consistently taken on leadership responsibilities, including recruiting, training, and guiding diverse staff and volunteers to deliver meaningful outcomes. With experience across student recruitment, engagement, and community management, I understand the full student journey, which is from first enquiry to long-term retention. I have led engagement initiatives, managed CRM systems, delivered data-informed marketing strategies, and overseen high-impact events and programmes that strengthen both brand positioning and student satisfaction. One of my most memorable achievements is exceeding KPIs by up to 900%. This reflects not only performance, but a strategic as well as structured approach to growth and a capacity to work under pressure. I bring a balanced leadership style: analytical yet people-focused, strategic yet hands-on. Whether managing digital campaigns, supporting students through complex transitions, or coordinating cross-functional teams across cultures and time zones, I am committed to building inclusive communities and delivering measurable results. Now working remotely and internationally, I am seeking opportunities where I can support organisations in scaling their student experience, strengthening engagement strategies, and leading multicultural teams with clarity, empathy, and purpose.