H
Hong Hanh Nguyen
🎯 Looking for work
💰 $negotiable/hour
About
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Profile Description
Dedicated Customer Service Specialist with over 5 years of experience in E-commerce, Travel, and Fintech sectors. Currently advancing my expertise through a Major in International Business at Ho Chi Minh City Open University. I have a proven track record of exceeding KPI targets by up to 125% and maintaining a 70%+ positive feedback rate in complex dispute resolutions. Skilled in negotiation, empathetic listening, and high-pressure problem-solving, I am committed to delivering excellence and driving customer loyalty.
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Basic Information
English Proficiency
Level:
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