Dao Ky Vong

Hospitality and travel professional with over 9 years of experience across hotels, travel agencies, and HR operations. Started on the front line and progressed into management roles through strong performance and consistent results. Experienced in front office operations, bookings, project coordination, and people management. Strong in data and systems, with hands-on skills in Excel (including VBA), hotel systems, booking platforms, and HR management systems. Uses data to improve workflows, increase efficiency, and support better decisions. Proven track record of improving occupancy, service quality, and team performance. Known for being organised, reliable, and calm under pressure. Comfortable working with different teams, managing daily operations, training staff, and handling projects from planning to delivery. Motivated to keep learning and growing in hospitality, travel, and operations-focused roles.