H
Ha Pham
🎯 Looking for work
💰 $negotiable/hour
About
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Profile Description
Customer Support Leader with 4+ years of experience overseeing service operations, coaching teams, and elevating customer experience for US-based clients. Strong expertise in QA testing, chatbot evaluation, and performance optimization. Recognized for data-driven decision making, effective leadership, and delivering measurable improvements in service quality.
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Basic Information
English Proficiency
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