S
Saurav Dutta
🎯 Looking for work
💰 $negotiable/hour
About
No bio provided.
Profile Description
Dynamic IT Service Management professional with 3+ years of experience in ITIL v4-based service delivery, incident
management, and IT operations. Skilled in Agile methodologies, SLA/OLA compliance, and client engagement. Proven
track record of mentoring teams, streamlining workflows, and implementing service improvement initiatives that
enhance customer satisfaction and operational efficiency. Adept at collaborating with stakeholders and cross-
functional teams to deliver high-quality IT services aligned with business goals.
Top Skills
Social Media Management
Experience: Not specified
Other Skills
YouTube Management
Virtual Assistant
Customer Service
Technical Support
Project Management
Video Editing
No skills tests completed yet.
Basic Information
English Proficiency
Level:
Not verified