Eric Tran

. 11+ years of professional experience, including 8 years with MNCs and foreign-invested companies, across marketing, brand management, operations, and customer service. . Direct reporting to CEOs and Business Directors; actively contributed to 10+ BOD meetings in English, showcasing strong strategic and operational insights. . Brand growth expertise: 8+ years of experience in driving brand growth, sales performance, and customer engagement for both local and global brands, experience in budgeting, P&L management to achieve business targets, executing IMC strategies and delivering impactful content across multiple channels (digital, social, mobile apps, PR, events, influencer marketing, OOH, partnerships). . Operations & Customer experience: 3 years in operations and customer service management, focusing on venue operations, team performance, compliance, and delivering global service standards. . Team development & leadership: Built and scaled marketing teams from the ground up, demonstrating exceptional leadership in recruitment, coaching, and fostering high-performance teams. . Data-driven decision making: Leveraging analytics to optimize strategies, campaigns, and customer journeys. Adept at cross-functional collaboration to align marketing efforts with business objectives. . Versatile industry knowledge: Proven adaptability across various industries, aligning customer-centric marketing strategies with business goals to drive sustainable growth, including over 8 years as a Long-term value DCA investor in mutual funds, stocks, and crypto-currencies, and 1 year as an F&B Venture partner, Digital & operations advisor.