Giang Tran

Operations and Customer Success professional with over 10 years of experience supporting international e-commerce and marketplace operations. I specialize in order management, customer support, and operational coordination across platforms such as Amazon, Wayfair, and Overstock. I have strong experience working with cross-functional teams including logistics, product, QC, and content teams to improve customer experience and solve operational issues efficiently. My strengths include problem-solving, process improvement, and maintaining high customer satisfaction. I am passionate about helping businesses run smoother operations, manage customer interactions professionally, and support sustainable business growth