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With 4 years of experience in sale, customer service and working with international clients, I aim to advance my career in the service and international business sectors. I am able to communicate effectively in both English and Chinese, handle customer concerns, and collaborate with different departments to ensure a high-quality service experience. I am seeking an opportunity to work in a dynamic, professional environment where I can fully utilise my abilities, achieve personal performance goals, enhance service quality, and contribute to the company overall growth.
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I graduated from the Banking Academy in 2014 with an excellent degree. I have over 7 years of experience working at a local bank as an individual financial consultant, followed by 4 years in a managerial role at Dai-ichi Life Vietnam. I am married with three children and currently based in Hanoi. I am now seeking a remote position related to banking, finance, or insurance, where I can leverage my professional experience and management skills.
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I’m a customer service professional transitioning into a remote Virtual Assistant role. With strong communication skills, attention to detail, and a proactive attitude, I’m confident in my ability to provide excellent administrative and client support. My background in customer service has equipped me with patience, empathy, and problem-solving skills — all essential for supporting clients remotely. I’m excited to contribute to a dynamic, flexible work environment while continuing to grow professionally.
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