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Summary of Experience – Nguyễn Hồng Phương Anh English Tutoring (2021–2024): Provided private and center-based English tutoring for primary and secondary students. Responsibilities included lesson preparation, homework assignments, testing, grading, and supporting students’ skills in listening, speaking, reading, and writing. HR & Administration Internships (2022 & 2025): Supported HR and administrative functions such as attendance tracking, payroll assistance, recruitment postings, document drafting, filing, and organizing teaching schedules. Teacher Management Collaborator (2022–2025, SpeakWell Center): Assisted teachers in resolving online classroom issues, guided them on company policies, and supported management with performance evaluation and compensation processes for domestic and international teachers. Skills & Certificates: Proficient in Microsoft Word, Excel, PowerPoint. English proficiency: VSTEP B2. Strong communication, teamwork, and attention to detail. Certificates: IT Application (2024), VSTEP (2025).
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Skills: Graphic Design, Sales, Virtual Assistant, Customer Service, Content Creation, Project Management, Sales Management, Social Media Management +5 more
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I am willing to stick to roles where I can utilize my skills and grow with it. I am comfortable with customer service, Grievance resolution, sales and similar processes. I am keen on developing my existing skill set and willing to learn new responsibilities.
Skills: Customer Service, Social Media Management, E-commerce Management, Virtual Assistant
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