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I am an experienced administrative and operations professional with over 8 years of working in an international school environment. I have been working at an American international school, where I specialize in accounts receivable, tuition management, and parent communication. I hold an IELTS score of 7.5 and spent 4 years living in Australia, which has strengthened my English proficiency and ability to work effectively in international settings. In my current role, I manage over 60 inquiries per week and handle 164 parent accounts, ensuring accurate payment tracking and timely follow-ups. I am detail-oriented, highly organized, and proficient in Excel. I am now seeking a professional environment where I can contribute my experience and continue to grow.
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Supply Chain Analytics | Incoming M.S. Data Science | Bridging Operations & Machine Learning
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I'm a sociology student.
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ICT Project Officer
Skills: Technical Support, Project Management, WordPress, E-commerce, Prompt Engineering, Digital Marketing, Product Manager
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Market Research Executive with experience in consumer electronics industry analysis and market intelligence. Strong in structuring industry reports, synthesizing large-scale datasets and macroeconomic indicators into actionable insights, supported by Excel (Pivot Tables) and Power BI.
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Experienced in optimizing business processes, designing dashboards, and managing CRM systems to enhance performance and efficiency. Proven track record in coordinating cross-functional teams, organizing distributor programs, and delivering data-driven insights for strategic decisions. Actively seeking freelance or remote opportunities in CRM support, reporting, or virtual admin roles.
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Skills: English Tutoring, Vietnamese Tutoring, Customer Service, Social Media Management, Content Creation, Bookkeeping, Virtual Assistant
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