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A Vietnamese citizen living in Mobile, Alabama, who is dedicated to elevating the customer journey. I am a proven problem-solver and a passionate candidate for quality service delivery. High interest in Education, Healthcare, Insurance fields.
Skills: Sales, Virtual Assistant, Inside Sales, Customer Success, Account Management, Risk Management
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Strong engineering + business acumen (graduated EMBA at UEH + Engineering Degree at Bach Khoa Univeristy), specialized in: - Change management (scalability of the project size) - International clients' insight (currently working with a Nasdaq corporation in eKYC) - Negotiation (based on psychology analysis + win-win solution design) My motto in persuading stakeholders: "Sell what people want, not what I have."
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With over 4 years of experience across high-pressure, world-class environments, I bring a unique blend of empathy, precision, and strategic execution to every project. My background spans from medical hospitality to global retail standards and psychological operations management, making me a versatile asset for businesses seeking quality and reliability.
Skills: Social Media Management, YouTube Management
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Hi, I’m San from Vietnam. I have experience in customer support for Amazon Japan, handling customer inquiries and solving order issues through email and chat. I’m patient, responsible, and comfortable working with international teams. I can communicate in English and Japanese.
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Performance-driven Digital Marketing Specialist with 4+ years executing and optimizing paid campaigns across Facebook, Google, TikTok, and Zalo. Proven track record in the education sector with measurable results: 19% conversion growth, 18% CPL reduction, and 31% budget savings on 500M–800M VND/month. Skilled in full-funnel strategy, data analysis, email automation, and cross-functional collaboration. Fluent in Vietnamese and English (TOEIC 860).
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