Tôi là một freelancer đã quen với việc “sống” trên mạng xã hội mỗi ngày, từng làm truyền thông cho cộng đồng crypto hơn 5.000 thành viên, xây dựng hình ảnh cá nhân và tham gia nhiều vai trò như KOL/KOC, người mẫu, photophone, livestreamer và trader – phân tích, giảng dạy kiến thức cho cộng đồng. Kinh nghiệm đó giúp tôi hiểu rất rõ tâm lý người dùng khi lướt Facebook, TikTok và cách để một bình luận ngắn nhưng đủ “chạm” để họ dừng lại, tương tác và ghi nhớ thương hiệu cá nhân. Tôi từng làm cho start‑up nên rất quen với việc vừa làm, vừa tối ưu quy trình: sau một thời gian ngắn, tôi có thể đề xuất thêm nhóm nội dung nên ưu tiên tương tác, kiểu comment nào kéo phản hồi tốt, khung giờ nào nên hoạt động nhiều hơn để tăng hiện diện. Tôi coi đây là công việc dài hạn, làm đều mỗi ngày, có trách nhiệm với deadline và sẵn sàng điều chỉnh cách viết theo feedback của anh để giữ đúng hình ảnh thương hiệu cá nhân mà anh muốn xây. Nếu anh cần một trợ lý không chỉ “cắm máy comment” mà còn hiểu cách xây cộng đồng, xây thương hiệu cá nhân và từng trực tiếp xuất hiện trước công chúng (livestream, mẫu, KOL/KOC), tôi tin mình phù hợp để đồng hành lâu dài trong việc tăng tương tác và xây hình ảnh của anh trên Facebook và TikTok.

● Customer Support and Operations professional with 6+ years of experience across Vietnam, the UK, and Dubai, specializing in customer service, fulfillment operations, team leadership, and sales support. ● Consistently improved service efficiency by reducing complaints by 20 percent and delivering 45K USD annual revenue through consultative support. ● Led a 4-member Fulfillment team recognized for service excellence ● Managed sales teams as Center Manager at Sun Life Vietnam, achieving 1.3B VND FYP in 2024. ● Strong capabilities in CRM management, cross-functional coordination, training, and performance reporting.

Skills: Sales, Customer Service, Project Management, Sales Management, Digital Marketing, Account Management

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Master's student in computer science

I am a Strategy/Market Analyst with a strong background in data analysis, technology, market research, and project management. Completed an MBA in International Management at Université de Rennes/IGR-IAE Rennes, where I was awarded the prestigious Eiffel Excellence Scholarship by the French Ministry of Foreign Affairs, I am passionate about leveraging data-driven insights to drive strategic decision-making and business transformation. I have over 5 years of experience across sectors like AI-powered HR technology, streaming media, and international development. At Bedrock Streaming, I analyzed global streaming trends and identified growth opportunities. My role as a Project Manager Assistant at Paradox.ai involved optimizing cross-functional projects for clients like McDonald's, FedEx, Unilever and Amazon. I also contributed to impactful youth research initiatives with UNESCO, representing the Asia Pacific region from 2018 to 2023. I am skilled in business and strategic analysis, data visualization, and agile project management, with a proven track record of delivering actionable insights and fostering innovation. Fluent in English with intermediate proficiency in French, I thrive in dynamic, multicultural environments and am eager to contribute to projects that drive technological advancement, sustainable growth and digital transformation.

Result oriend professional in recruitment, customer service and as Executive Assistant

I hold a Bachelor’s degree in Business and Marketing from Coventry University and bring a unique combination of academic writing expertise and professional experience in event planning and marketing. As an Event Planner and later Planner Manager, I spearheaded the design and execution of corporate events, festivals, and luxury weddings, which sharpened my skills in content development, storytelling, client communication, and project management. Alongside my professional work, I have extensive experience in academic writing and editing, with strong command of essay evaluation, report structuring, and referencing styles (APA, Harvard, MLA). I am fluent in both English (IELTS 7.0) and Vietnamese, proficient in Microsoft Office and research tools, and skilled at working under tight deadlines. This blend of marketing insight, event storytelling, and academic writing ability allows me to deliver essays and reports that are not only clear and well-structured, but also engaging and tailored to audience needs.

My name is Cuong Huynh. I was born and rise in Viet Nam. I work as a landscape architect in Viet Nam. I spent my years studying architect at PSU, Oregon, USA. I have over ten years of experience in designing resident building. I'm willing to learn and adapt new things. Looking for a new path as a free lancer.

I'm Lily, a dedicated Sales and Customer Success Manager with over 12 years of experience working in customer-focused and culturally diverse companies. Throughout my career, I’ve led teams, built strong client relationships, and worked with various CRM platforms to improve service quality and customer satisfaction. I take pride in my leadership skills, proactive mindset, and ability to communicate effectively in professional English. I enjoy helping businesses grow by ensuring that customers feel supported, valued, and heard at every stage.

Skills: Video Editing, Graphic Design, Microsoft Excel, Microsoft Word, English Tutoring, Virtual Assistant, Customer Service, Bookkeeping

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