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I am a proactive and adaptable professional with experience working in international and multicultural environments. With 7 years in the luxury hospitality industry and 3 years in the insurance sector, I have developed strong customer service, communication, and coordination skills. I am fluent in Vietnamese and English, with conversational Chinese, allowing me to effectively collaborate with diverse teams and support international operations. I am always eager to learn, take on new challenges, and continuously grow both professionally and personally.
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I am a globally minded operations and strategy leader with 7+ years of experience driving market entry, operational scaling, and digital transformation across Vietnam, Japan, and the Philippines. I have led cross-functional teams, built scalable operating frameworks, and managed P&L, merchandising, and growth initiatives for international brands including UNIQLO, Sony Music, and JINS. My work spans translating strategy into execution—launching new markets, optimizing e-commerce and O2O performance (+150% YoY growth), and building leadership pipelines for teams of 150+ staff—while collaborating closely with regional and global stakeholders in remote-first environments. I bring strong ownership, structured thinking, and data-driven decision-making, and I thrive in roles that require clarity, coordination, and consistent delivery across borders and time zones.
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Hơn 10 năm kinh nghiệm chuyên sâu trong Digital Marketing, SEO tổng thể, Traffic & Từ khóa cho các Brand lớn tại Việt Nam: FPT, báo VnExpress, Sàn TMĐT Chợ Tốt... Hiện hoạt động độc lập với vai trò Consultant & Trainer, tư vấn chiến lược và triển khai dịch vụ SEO, Digital Marketing, xây dựng thương hiệu online cho doanh nghiệp SME & cá nhân. Mong muốn hỗ trợ/cung cấp các dịch vụ về SEO, Content, Digital MKT... cho các doanh nghiệp vừa và nhỏ.
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Master’s degree in Banking and Finance from Macquarie University, Sydney. Strong background in project management, retail operations, CRM and loyalty management. Fluent in English and Vietnamese.
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I have a strong ability to learn quickly and adapt to new tasks independently. I am highly self-motivated and disciplined, which allows me to manage my time effectively while working remotely. I actively seek out new knowledge through online resources, tutorials, and practical experience, and I am comfortable solving problems on my own before asking for guidance when necessary. This self-learning mindset helps me improve continuously and deliver high-quality work in a remote working environment
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