5+ Years in Ops & Support | HSK 4 & IELTS 7.0 Experienced Operations and Customer Support professional dedicated to driving client satisfaction and product excellence. With 5 years of hands-on experience and strong bilingual capabilities in Chinese and English, I excel at managing diverse tasks and solving complex problems. I am eager to apply my skill set to a dynamic team as an Assistant or Support Specialist.

Project Manager and Operations Manager with over 5 years of hands-on experience delivering high-volume creative and digital projects in fast-paced environments. Currently managing 300+ projects per year and leading cross-functional teams of 20+ people across creative, marketing, and production (past 3+ years). My focus is on clear communication, strong planning, smart resource use, and improving processes to ensure projects are delivered on time and to a high standard. I use a flexible project management approach, adapting my style based on project needs and business goals. With a background in digital marketing, I help connect business objectives with creative execution and smooth operations. I have experience working remotely with both local and international clients across agencies, studios, and commercial environments. I am especially interested in roles that value clarity, ownership, teamwork, and scalable systems. Project Manager & Operations Manager | - Lead end-to-end delivery for 300+ creative and digital projects each year - Manage cross-functional teams of 20+ people across 7 departments - Handle project planning, timelines, resourcing, and delivery tracking - Act as the main point of contact between clients, internal teams, and external partners - Identify risks, manage changes, and maintain quality and deadlines “Outside of work, I enjoy exploring creative trends, improving systems, and supporting teams to do their best work.”Project Manager and Operations Manager with over 5 years of hands-on experience delivering high-volume creative and digital projects in fast-paced environments. Currently managing 300+ projects per year and leading cross-functional teams of 20+ people across creative, marketing, and production (past 3+ years). My focus is on clear communication, strong planning, smart resource use, and improving processes to ensure projects are delivered on time and to a high standard. I use a flexible project management approach, adapting my style based on project needs and business goals. With a background in digital marketing, I help connect business objectives with creative execution and smooth operations. I have experience working remotely with both local and international clients across agencies, studios, and commercial environments. I am especially interested in roles that value clarity, ownership, teamwork, and scalable systems. Project Manager & Operations Manager | - Lead end-to-end delivery for 300+ creative and digital projects each year - Manage cross-functional teams of 20+ people across 7 departments - Handle project planning, timelines, resourcing, and delivery tracking - Act as the main point of contact between clients, internal teams, and external partners - Identify risks, manage changes, and maintain quality and deadlines “Outside of work, I enjoy exploring creative trends, improving systems, and supporting teams to do their best work.”

To be on the concious journey

As a Business Development Manager, I focus on driving growth and strategic partnerships within the digital asset and Web3 ecosystems across Southeast Asia. I currently serve as a Business Development Consultant for ChainUp, where I have built a $5 million sales pipeline and established key brand presences at major APAC fintech events like Token2049. My professional background includes: Business Advisory & Strategy: At Sigma Venture Studio, I advised GameFi projects on market entry, successfully securing grants and facilitating over 20 ecosystem partnerships. Strategic Consulting: During my time at Dream Incubator SEA, I delivered digital innovation and business model design projects across Vietnam, Thailand, and Indonesia. Startup & Investor Relations: I previously served as a Senior Startup Relationship Manager for a pre-seed DAO investment platform, where I evaluated over 100 startups and achieved a 100% deal-matching rate with VCs and angel investors. I hold a Bachelor of Business Administration in International Business and am proficient in Business English (IELTS 7.5) and Mandarin (HSK 3). My core expertise lies in market entry strategy, data-driven growth, and high-level relationship building.

Skills: Sales, Sales Development, Virtual Assistant, Social Media Management, Project Management, Legal Assistant, Business Development, Account Management

TOP SKILLS

I coordinate projects where international teams, technology, and public impact intersect. My experience spans e-commerce platforms, international business programs, and high-visibility communication campaigns, where I work with cross-functional and cross-cultural teams to turn complex ideas into clear execution. From supporting US–Vietnam business missions to leading million-reach digital campaigns for a foreign embassy, I focus on keeping stakeholders aligned, timelines realistic, and outcomes meaningful. I am especially drawn to projects that operate across borders—where success depends not only on delivery, but on cultural understanding, strategic communication, and strong coordination. Whether it is launching a Shopify store, running a multinational event, or delivering a story-driven media campaign, I bring structure, clarity, and ownership to every project I manage.

I am a fresh graduate of Foreign Trade University - one of Vietnam’s top-ranked institutions in Economics. With strong academic achievements, multilingual skills, and practical experience in E-commerce, I seek to further contribute to the growth of your company.

Skills: Virtual Assistant, Customer Service, Social Media Management, E-commerce Management, Project Management, Account Management

TOP SKILLS

Skills: Customer Service

TOP SKILLS

“My name is Muhammad Shayan. I am from Sukkur and currently living in Karachi. I have completed my Intermediate education and a two-month web development course from SIBA. I am hardworking, quick to adapt, and have good English communication skills. I am eager to apply my organizational skills, attention to detail, and dedication to help your company achieve its recruitment goals.”

Skills: Customer Service, Frontend Development

TOP SKILLS

Skills: Virtual Assistant

TOP SKILLS