Do what I like and like what I do. People describe me as honest, hardworking, and highly responsible.

14+ years of passion in Digital Marketing, specializing in Content Marketing, Social Media and SEO. I'm proud to support brands to the next level on multi platforms with great stories and visuals.

Multilingual Administrative Coordinator and Assistant with 3+ years of experience in cross-cultural communication, translation, and client support across Vietnam and Thailand. Skilled in Mandarin, English, and Vietnamese, with proven ability to bridge language and cultural gaps in international business environments.

I am a committed and detail-oriented professional with over a decade of experience in Human Resources and Operations, primarily in the F&B industry. Having spent 09 years working at McDonald's Vietnam in roles ranging from Store Manager to HR and Training Manager, I have developed a strong foundation in people management, customer service excellence, and operational effectiveness. Throughout my career, I’ve been deeply involved in building and improving systems — from onboarding processes to internal training programs. I understand the importance of structured workflows in delivering consistent customer experiences and internal efficiency. I take pride in identifying gaps, developing clear procedures, and ensuring teams are aligned and trained for success. In addition to my background in HR and operations, I am actively seeking new opportunities in the fields of translation, customer service, and process development. With a degree in English Language and a passion for clear communication, I have strong language skills that allow me to accurately translate meaning, tone, and context in both Vietnamese and English. I’m confident in handling both written and verbal communication, and I enjoy serving as a bridge between teams or customers from different backgrounds. Customer service is at the heart of everything I do. I value empathy, patience, and problem-solving — key traits that help create memorable experiences and long-term trust with clients or internal stakeholders. Whether resolving an issue, handling feedback, or designing customer touchpoints, I always strive for quality and consistency. Currently, I am looking for roles where I can combine my experience in human-centered operations with my love for languages and communication, preferably in dynamic, growing organizations. I am especially excited by roles where I can contribute to system setup or process improvement while continuing to learn and expand my capabilities. I bring to the table a high sense of responsibility, adaptability, and a mindset of continuous improvement. I’m not afraid to take ownership, and I genuinely care about making systems work better — for people and for business.

Over 6 years of experience in marketing communication project management with: - 5 years in digital marketing, PR and integrated marketing communication agencies; - More than 1 year specifically for corporate marketing communication at Panasonic Vietnam, which ranked in the top 4 of the Global Best Brands in Vietnam in 2022 by YouGov.

Skills: Content Creation, Project Management, Digital Marketing, Social Media Management, Communications Specialist, Marketing, Content Marketing, Brand Management

Skills: Video Editing, Graphic Design, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Social Media Management, Photo Editing, YouTube Management +3 more

TOP SKILLS

Skills: Video Editing, Photo Editing, Social Media Management

TOP SKILLS

Skills: Video Editing, English Tutoring, Vietnamese Tutoring, Chinese Tutoring, Project Management

TOP SKILLS

Skills: Microsoft Excel, Microsoft Word, Microsoft PowerPoint

TOP SKILLS

Skills: Video Editing, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Social Media Management, Vietnamese Tutoring, French Tutoring, Content Creation +2 more

TOP SKILLS

Skills: Photo Editing, Social Media Management, YouTube Management, Sales, Sales Development, Virtual Assistant, Customer Service, Content Creation +3 more

TOP SKILLS