I'm a third year Finance student at RMIT University

Dedicated Customer Service Specialist with 3+ years of experience in providing high-quality support and building client relationships. Proven ability to resolve complex issues efficiently while maintaining a positive and professional attitude. Committed to enhancing customer satisfaction and loyalty.

Skills: Customer Service, Bookkeeping

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Vy Mai is a practitioner transitioning into research-informed organizational development. With a foundation in operational leadership within the F&B industry, she has developed a growing interest in how structured learning and talent systems shape organizational success. Her work reflects a continuous exploration of the relationship between business strategy, human development, and meaningful leadership.

As a Client Care & Administrator at Atelier Lending, I have been providing exceptional customer service and mortgage assistance to clients for over 2 years. I am the key contact for new leads, current and past clients, collecting information and documents for mortgage applications, and working with various partners during the approval process. I also prepare documents for closing deals and keep track of the clients and deals database, updating the CRM system. My core competencies include attention to detail, data analysis, communication, and problem-solving skills. I have a background in business administration and market research, with certificates in brand building, customer service, and presentation skills. I enjoy helping clients achieve their financial goals and delivering quality results. I am fluent in Vietnamese and English, and have experience working with diverse and multicultural customers. I am always eager to learn new skills and take on new challenges in the mortgage industry.

Motivated graduate with a strong foundation in analytical research and a Bachelor's in Business Administration. Seeking to leverage skills and international trade knowledge to excel in the dynamic working environment.

As a senior sales & customer service expert I believe the way one approach the prospects or clients will help the business owners and individuals show the meaning of their products and business the most efficient and effective way.

I am a sociable, friendly person with my own working rules. I look forward to working and studying in a professional, dynamic environment, and at the same time having high career advancement opportunities.

Skills: Sales, Sales Development, Customer Success, Product Manager, Email Marketing, Bookkeeping, Accounting, Banking

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Skills: Accounting, Bookkeeping

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I am an experienced, passionate and results-driven Software Engineer with a proven track record of 6+ years of progressive experience in architecting scalable solutions that automate manual processes, optimize operations, and drive measurable business impact across Government Institutions, RMG, and eCommerce sectors.

Skills: Python, Database Management, Frontend Development, Backend Development, Full-Stack Development

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Copywriter - Marketer with 2+ years experience. Produced multi-channel copywriting, from ATL assets to everything digital & content writing.

My name is Phan Tran Hong Nguyen, also known as Grace, and I’m a freelance translator, editor, and project coordinator with over three years of experience specializing in English–Vietnamese translation, localization, and subtitling. I hold a Bachelor's Degree in English Linguistics and Literature and have worked on a wide range of projects for both corporate and government clients. I have a strong background in content writing, marketing translation, and adapting materials into Vietnamese. I’m proficient in tools like Trados and have managed multilingual translation projects from start to finish, ensuring quality, consistency, and timely delivery. In addition to my freelance work, I currently serve as a part-time Translation Project Coordinator, where I manage vendor communications, quality control, and task assignments. I’m passionate about language, culture, and helping people communicate clearly and effectively across borders. I take pride in being detail-oriented, reliable, and professional in every project I take on.

Skills: Video Editing, Graphic Design, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Virtual Assistant, Visual Design, Product Design

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